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New Clients Information

We always welcome new clients and patients to our full service veterinary practice in Coquitlam, BC.  We know you will be very happy with our services.

Please see the What to Expect section and Take a Tour of our hospital, then Contact Us. To save time on paperwork when you visit our hospital for the first time, please fill out our New Client Registration Form before your appointment.

We look forward to meeting you and your pets!

New Client Registration FormTake a Tour
1

Arrival

When you arrive at our clinic, you will be greeted by one of our friendly and knowledgeable veterinary receptionists. Our staff loves spending time getting to know our clients and patients. If your pet likes to pose for the camera, let us know and we’ll take a photo to feature on our Facebook page!
2

Pet Medical History

If this is your first time visiting the clinic, you’ll need to spend a few minutes filling out a brief information form. You should also tell us the reason for your visit, so that we can note it in your file for the veterinarian.
3

Examination

After you are shown into an examination room, a veterinarian will take your pet’s history, and perform a thorough physical examination. They will also discuss any questions you have about your pet’s care
4

Communication

If your pet has any health concerns, your veterinarian will discuss diagnostic testing and treatment options. If your pet requires hospitalization, our team of trained technicians and veterinary assistants will provide specialized care for your pet. This may include administering medications, intravenous fluid therapy, taking x-rays, and collecting samples to send to an offsite laboratory. If your pet needs to continue their treatments at home, we will demonstrate home care techniques and answer any questions you might have about your pet’s treatment plan.
5

Follow Up Care

A veterinary visit can leave you with a lot of information to think about! If you have any questions, please don’t hesitate to call our hospital. If you would like any reading material on caring for your pet, or on specific conditions or treatments, please let your veterinarian know and they will be happy to provide that information for you.